Our Vision

Our Vision is to develop “thriving, diverse, healthy and safe communities with amenities that enhance the quality of life of our customers”.

Our Purpose

• Supporting our tenants to sustain their tenancies and have a better quality of life
• Working with our customers, staff, and partners to achieve our Vision
• Providing good quality housing and services that are affordable and accessible to all
• Supporting the physical, social, economic and environmental regeneration of our estates and the communities in our area
• Enhancing the quality of life in diverse communities that are safe, sustainable and attractive

Our Values

• We listen to & learn from our tenants & other customers.
• We are a responsible & caring social landlord & employer.
• We are open & accountable for everything that we do. 
• We are pro-active & innovative in dealing with opportunities & problems. 
• We are honest, approachable & reliable.
• We are respectful and will give fair treatment to everyone.