Repairs

Tenants

If you are a tenant your repair will be attended to depending on the urgency of the repair.

Classification & Response Times to Repairs Reported to the Association:

• an emergency repair will be attended within 5 hours, 

• an urgent repair within 5 working days,

• and routine repairs within 12 working days. 

Sharing & Homestake Owners

As an owner, you are responsible to carry out all of your own repairs.

Rechargeable Repairs

You are also liable for any damage caused intentionally, accidentally or negligently by you, your household or any visitor to your home. Dunbritton Housing Association does not have to carry out these repairs for you, but if we decide to do so, then you must pay us for the cost of the repair. These are called Rechargeable Repairs.